In 2015, Lulu the golden doodle became Westchester's first therapy dog to serve families in a funeral home. Like those used in hospitals and nursing homes, Lulu acted as a source of comfort and love in times of emotional distress. Families who requested her presence could soothe their grief by stroking her soft fur or merely enjoying her supportive companionship. A fixture at the funeral home, Lulu was well-known and well-loved by everyone in the Westchester community. Her sweet, outgoing nature touched the lives of all she came into contact with and contributed a calming presence to the atmosphere of the funeral home. Though her passing in March of 2021 was unexpected, Lulu leaves behind a lasting legacy of caring for and supporting others during their time of grief. Her memory has set the standard for all future therapy dogs at Ballard-Durand. Lulu's presence will be greatly missed by both Ballard-Durand staff and the Westchester community, but the memory of her dedicated life of service will continue to live on.