History & Staff

We have years of experience caring for families, from all walks of life. Each family comes to us because they know we are leaders in our profession, dedicated to excellence in service, and have the highest integrity.

Our firm has been recognized by the National Funeral Directors Association with the prestigious "Pursuit of Excellence Award" for outstanding funeral service and service to our community. In fact, we have received this award every year since 2009 and have been inducted into their Hall of Excellence. This honor has been awarded to less than 100 of the country's 22,000 funeral homes.



Our History

Ballard-Durand Funeral & Cremation Services is White Plains’ most prestigious funeral, cremation and memorial service provider. Those who turn to us receive highly personalized services delivered with unprecedented attention to detail and the utmost respect. Our service standards, instilled by Arthur Ballard and George Durand, ensure the highest level of care for you and your family.

For many years, the staff of the Ballard-Durand Funeral & Cremation Services has helped families say farewell to loved ones in a special way. While many of you may remember the high quality of service received or the beauty of our facility, many of you may not be aware of the deep roots Ballard-Durand Funeral & Cremation Services has in this community.

A staple in White Plains for over 70 years, the funeral home was founded in New York City in the late 1800's. In 1930, it was relocated to Cromwell Place. It was relocated again to the corner of Maple Avenue and South Broadway, where it remains today. Once the residence of eminent citizens such as the Honorable Humphrey J. Lynch, the home has since become a historic landmark in the community.

The building at 2 Maple Avenue was purchased by Arthur Ballard in 1938. A bit later, George B. Durand became a partner in the firm, and continued to serve families after Mr. Ballard’s death in 1951. Mr. Durand died in 1980 at the age of 73.

Today, this century-old heritage is maintained by Matthew J. Fiorillo. With his staff of dedicated funeral professionals, Mr. Fiorillo has maintained a commitment to the community of White Plains with personal attention, competitive pricing, quality merchandise, and premier facilities.


“We offer the finest options available to design a personalized,
lasting impression of your funeral or memorial service.”
~ Matthew J. Fiorillo – Owner/Director

Our Valued Staff

Matthew J. Fiorillo, CFSP

Matthew J. Fiorillo, CFSP, President/Owner

Matthew J. Fiorillo, the owner of Ballard-Durand Funeral & Cremation Services, is a licensed funeral director in New York State and Connecticut. He has earned the Certified Funeral Service Practitioner from the Academy of Professional Funeral Service Practice, Inc. This is noted by the CFSP acronym. Matt has committed to a program of lifelong learning to serve you and families in your community with the level of excellence expected of a CFSP. He is a lifetime member of the White Plains Historical Society, a member of the Knollwood Country Club, and was formally a board member with Hospice and Palliative Care of Westchester. In his spare time, he participates with the Westchester Amateur Astronomers. He is a graduate of Lynn University in Boca Raton, FL, and is originally from West Nyack, NY. He is a long-time resident of Westchester County, where he currently resides.



Stavros Dimopoulos

Stavros Dimopoulos, Funeral Director


Melissa Estefania

Melissa Estefania, Funeral Director


Robert G. Barber

Robert G. Barber, Funeral Director/Advance Planning Advisor

Robert is the former owner of Ballard-Durand Funeral & Cremation Services, Bob began his funeral service career in Carmel, NY where he purchased his first funeral home, then several years later he established a Funeral Home in Mahopac, a few years later he purchased a Funeral Home in Mt. Kisco, after which he purchased the Ballard-Durand Funeral Home and then opened a Funeral Home in Hawthorne. Bob remains affiliated with Ballard-Durand Funeral & Cremation Services where he enjoys meeting familiar faces of those families he served through the years. Bob is a resident of Westchester County and is affiliated with many local organizations including the Rotary Club.


Jenna Triano

Jenna Triano, Family Care Coordinator


Roy Watkins

Roy Watkins, Funeral Assistant/Driver

Roy Watkins, was born and raised in London, England, where he received a degree in Electronic Engineering. He has lived in the Westchester/Putnam area since moving to the United States in 1972. He started working on a part time basis with the funeral industry in 1977 leading to a full time position with Ballard-Durand in 2006. Families appreciate Roy’s courtesy and professionalism during calling hours and services.


Tim Thomas

Tim Thomas, Director of Operations - Ballard Pet Services

Tim Thomas is a certified Crematory Operator and the Director of Operations of our Pet Division.

Tim services our pet families and veterinary clinics daily. He ensures the gentle care of your loving companion by coordinating the requested services. Tim's strong work ethic drives his dedication to serve your needs.

Tim, along with his wife Alison have two beautiful daughters and are pet parents to two Rottweilers Blaze and Maranda. He enjoys the great outdoors, spending time with his family and is a Volunteer Firefighter at two local fire companies.

Tim believes pets are like family and he enjoys helping families honor the life of their pet.


Christian Noernberg

Christian Noernberg, Pet Care Specialist


Comfort Companion

Comfort Companion, Lulu

Lulu, a golden doodle, our newest staff member came to our Westchester County funeral home organization by way of Florida and has been trained for duty as our official Therapy Dog. Affectionately called the firm’s “Comfort Companion,” Lulu follows the lead of service dogs often used in health care settings, such as hospitals and nursing homes, and provides families with unconditional love and support, as well as a subtle distraction from their grief.

A fixture at both funeral homes, Lulu is often seen lounging around the office and is only introduced to families upon their request. Although extremely friendly and very outgoing, the staff of Ballard-Durand Funeral & Cremation Services is quick to offer treats to any visitor who may want to play with her. Lulu will gladly take up her post in the main hallway of the home and welcome visitors in.

Always known for thinking “outside of the box,” Ballard-Durand Funeral & Cremation Services is the only firm in Westchester County to have a “Comfort Dog” on staff. Lulu found a special niche at the funeral home where she soothes grieving families with her calming presence. The funeral home does everything within its capabilities to make its facilities warm and comforting – we’re not your typical funeral home. Outside of her duties, Lulu is a cheerful family dog, and loves cuddling with her family at home, going for walks, and playing in the yard.